Privacy Policy
Last updated: November 2025
This Privacy Policy describes how RAVIN Media & Entertainment Group Ltd (“RAVIN”, “we”, “our”, or “us”) collects, uses, and protects personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy also applies to our subsidiaries and related brands, including Stimulated Recordings and Grubb Digital Services (collectively, “the RAVIN Group”).
1. Who We Are
RAVIN Media & Entertainment Group Ltd is registered in England and Wales under company number 16470854, with its registered office in the United Kingdom. We operate as the parent company for several entertainment and digital service brands. For the purposes of data protection law, RAVIN acts as the Data Controller for all group activities unless otherwise stated.
2. Information We Collect
We may collect and process the following categories of personal data:
- Contact details such as your name, email address, and telephone number
- Account and login details for online portals or subscription services
- Billing, transaction, and payment information
- Communications or inquiries sent to our team
- Technical information such as IP address, browser type, and usage data
- Social media interactions with official RAVIN or subsidiary accounts
3. How We Use Your Information
We use personal data for the following purposes:
- To manage artist, client, and partner relationships
- To operate our record label, talent, and event services
- To process online purchases or service subscriptions
- To communicate with you and respond to your inquiries
- To comply with legal, regulatory, and contractual obligations
- To improve our websites, platforms, and services
We will never sell your personal data to third parties.
4. Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
- Consent: when you have given us permission (e.g., marketing sign-ups)
- Contract: when processing is necessary to provide services you have requested
- Legal obligation: when we must comply with law or regulation
- Legitimate interests: to operate and improve our business responsibly
5. Data Sharing and International Transfers
We may share limited personal data with trusted partners or service providers that support our operations — for example, cloud hosting, marketing platforms, or payment processors. All partners are required to handle your data securely and in compliance with applicable law.
Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as UK adequacy decisions or Standard Contractual Clauses (SCCs).
6. Data Retention
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal requirements, or resolve disputes.
7. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right to access your data
- Right to rectification (correction of inaccurate data)
- Right to erasure (“right to be forgotten”)
- Right to restrict or object to processing
- Right to data portability
- Right to lodge a complaint with the UK Information Commissioner’s Office (ICO)
You can submit a data access, correction, or deletion request via our secure form at: /forms/privacy/data-request.
8. Cookies and Analytics
Our websites use cookies to provide core functionality and to analyze usage patterns anonymously. You can control or disable cookies through your browser settings.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. This includes encryption, access controls, and secure hosting infrastructure.
10. Contact Information
For any questions or concerns about this Privacy Policy, or to exercise your data protection rights, please contact our Data Protection team:
Email:
privacy@teamravin.com
Postal:
Ravin Media & Entertainment Group
Office 36, 60 Tottenham Court Road
London W1T 4LU
United Kingdom
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in law, technology, or our business practices. Any updates will be posted on this page with a revised “last updated” date.